Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement. 29 design may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.
The lawful grounds for processing your data are that it is (i) necessary for our legitimate interests in conducting our business, including to improve and grow our services, (ii) necessary to undertake our contract with you.
We collect information about you in order to process your order and to tailor your visit to our website to be as relevant to you as possible by supplying you with the information, products or advice that you have requested. The information and personal data is collected and then used only for the purpose for which it was provided and will only be shared with other parties that are involved in the fulfilment of your order. Your personal information is never sold or shared with any third parties.
We only use the personal data you provide to supply you with the information, products or advice you have requested. The information and personal data is collected and then used only for the purpose for which it was provided. It is never sold or shared with any third parties.
What information do we collect about you?
The information we collect may include:
Your Address (and any other additional delivery addresses)
Telephone number (for production queries and delivery issues)
Email address (we use your email address as part of allowing you access to your account and to provide you with special offers and information that may be useful to you)
Other information necessary for processing your order such as credit/debit card payment is undertaken by Stripe or GoCardless.
What we do with the information we gather?
We use the personal data you provide to supply you with the information, products or advice you have requested.
The information you provide allows us to process your order and manage your account.
It enable us to keep accurate internal records. We may use the information to improve our products and services
If you have contacted us through our Samples Request Form or Custom Quote Form and agreed to opt-in to our marketing communications we also use your information to contact you using the email you have provided about money saving offers, special promotions, flash sales, new products and services which we think may be of interest to you.
Any information and personal data is used only for the purpose for which it was provided. It is never sold or shared with any third parties other than those we use to communicate with you.
Access to your information and correction
You have a right to ask for a copy of the information which we are holding on you and this will be supplied at the latest within one month of the request. We will correct any inaccuracies for no charge within a month of you making the request.
You also have the right to erasure, also known as ‘the right to be forgotten’ Please contact us using email@example.com if you would like a copy of your information or to request the deletion of your information.
Security of the data we collect
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Secure online payments and credit card transactions are conducted via Stripe or GoCardless. All Credit/Debit card details are handled directly by Stripe or GoCardless using their secure hosted payment service. Advanced encryption will protect your information from being intercepted by any unauthorised parties using a 128-bit SSL (Secure Socket Layer).
Archiving and File handling
All our clients production files are stored on our secure internal NAS device, this is help our clients when ordering repeat jobs, or in the unfortunate case of loss of original files. We do not charge for this service and cannot guarantee the safe retrieval of all client files. You have the right to ask us not to archive your files, these will be deleted from our systems on or after delivery of your finished product. Only 29 design employees will have access to any client files with the soul purpose to fulfil your order, any original hard or digital files will be returned to the client on or after delivery of the finished product. A hi resolution PDF may be supplied to our trusted partner companies for production purposes, these files will not be archived by outside companies
Why we would like to contact you
Our e-marketing is the way we publicise our money saving promotions, flash sales, special offers, new products and one-off promotions. If you are an existing customer you may receive some e-marketing communications from time to time. If you have had contact with us via one of our online forms we hope that you will also opt in to our mailing list. By not opting in you may not benefit from these unique email only opportunities. We also use e-marketing to give you information about new products and services and other useful information that may form part of a newsletter. We don’t flood your inbox – you will receive no more than one newsletter per quarter and no more than 2 special one-off promotions per month. You may opt out of our mailing list at any time via your account settings or by using the unsubscribe box on any e-marketing correspondence we send you.
Marketing on our Website
We get to print lots of lovely products for our customers and occasionally we may use a picture of your printed item on one of our product pages, our blog or on one of the social media sites such as Facebook, Instagram, Twitter or Pinterest. We may also use ‘overs’ from jobs as samples when we receive specific requests. Please advise us if you do not want your products to be used in this way. Any work that is printed with Copyright will not be used.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
– what they are and how we use them
Who we are
Our website address is: https://www.29-design.co.uk.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Any information will be kept within 29-design and not used or sold to third parties.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We DO NOT share our data with any other companies.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
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TenWeb Disclaimer: The above text is for informational purposes only and is not a legal advice. You must not rely on it as an alternative to legal advice. You should contact your legal counsel to obtain advice with respect to your particular case.
29 design & creative solutions limited
70 Rouncival Street,
Bristol, BS37 6AR.
Member of Chipping Sodbury Chamber of Commerce